Last Updated: 20 Aug, 2026
CAN Consultancy (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, and communication channels.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit canconsultancy.com, contact us, request a consultation, submit an enquiry, or use our services.
1. Information We Collect
Depending on how you interact with us, we may collect information such as:
- Full name
- Email address
- Phone number
- Address or location
- Educational background and academic information
- Preferred study destination, institution, or course
- Information provided through consultation or enquiry forms
- Documents or information voluntarily submitted for counselling or application assistance
- Communication and correspondence with our team
- Website usage information, including IP address, browser type, device information, and pages visited
We only collect information that is reasonably necessary to provide our services, respond to enquiries, improve our website, or communicate with you.
2. How We Use Your Information
We may use your information to:
- Respond to your enquiries and requests
- Provide academic and career counselling
- Assist with study-abroad planning and applications
- Provide information about universities, colleges, courses, and study destinations
- Assist with documentation and visa-related guidance
- Schedule and manage appointments
- Provide IELTS/PTE preparation-related information and services
- Communicate with you regarding our services
- Improve our website, services, and user experience
- Send relevant updates, offers, events, or educational information where permitted
- Maintain website security and prevent misuse or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Information Sharing
CAN Consultancy does not sell or rent your personal information to third parties.
Where necessary to provide our services, information may be shared with relevant universities, colleges, educational institutions, authorized representatives, service providers, or other parties involved in your study-abroad application or requested service.
We may also disclose information when required by applicable law, regulation, legal process, or to protect our rights, users, or the security of our services.
4. Third-Party Services
Our website may use third-party services and platforms for purposes such as website analytics, communication, advertising, appointment management, social media integration, payment processing, or other website functionality.
These third-party providers may collect or process information according to their own privacy policies. We encourage users to review the privacy policies of third-party services they interact with.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember user preferences, and provide a better browsing experience.
Cookies may also be used by third-party analytics or advertising services to measure website performance or deliver relevant advertisements.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Google Analytics and Advertising
We may use analytics and advertising tools, such as Google Analytics or Google Ads, to understand website traffic, measure advertising performance, and improve our services.
These services may use cookies or similar technologies to collect information about your interaction with our website.
You may be able to manage your advertising preferences through the relevant third-party service or your browser settings.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
The retention period may vary depending on the nature of the information and the purpose for which it was collected.
9. Your Privacy Choices
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your information where legally permitted
- Withdraw consent for certain communications
- Opt out of promotional or marketing communications
- Ask questions about how your information is being used
To make a privacy-related request, please contact us using the details provided below.
10. Children’s Privacy
Our website and services are not intentionally designed to collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
11. External Links
Our website may contain links to external websites, including universities, colleges, government agencies, partner organizations, social media platforms, and other third-party websites.
CAN Consultancy is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
CAN Consultancy
Putalisadak, Kathmandu, Nepal
Phone: 01-5315484, 01-5339438, 9847345744, 9810212767
Email: info@canconsultancy.com
Website: canconsultancy.com
We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.
14. Consent
By using our website and submitting your information through our forms or communication channels, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.
